Kelly in Kansas

I did the command line prompt and then was able to get it to run the Add/Remove programs box so that I could take out SP2 and "maybe" start over. I'd rather try it again here than ruin my main computer with all the important documents on it. I'm just stubborn enough that I don't want this one out of commission when it's possible to learn by fixing it.

Just received a message that said "these programs might now work properly if you undo SP2" - I clicked okay - all I want is for icons to reappear

Okay - loud cussing - it says it cannot uninstall SP2 . . . I'll just have to keep trying . . . .